Payment Terms

Billing Terms & Conditions

Last updated: August 15, 2026 | Chico's Natural Pet Market

1. Accepted Payment Methods

At Chico's Natural Pet Market, we support encrypted and instant checkout via major payment gateways:

  • Visa, Mastercard, American Express, Discover
  • Apple Pay & Google Pay (Mobile Express Checkout)
  • Stripe Secure SSL Encrypted Card Processing

2. Billing Inquiries

Chico's Natural Pet Market - Billing Dept.

6464 A Lincolnia Rd, Alexandria, VA 22312, United States

+1 (202) 243-8484

support@chicospetmarket.com

3. Payment Processing & SSL Security

All checkout sessions are conducted through 256-bit SSL encrypted payment gateways. Your payment is authorized and charged at the time of order placement. Prices are listed in U.S. Dollars ($ USD) and include all item subtotals. State sales tax is calculated automatically at checkout based on destination law.

3. Price Transparency & No Hidden Fees

  • No Hidden Surcharges: The final checkout total displayed before payment confirmation is the exact amount billed.
  • Free Shipping: Automatically applied to subtotals of $35.00 or more. Flat $5.99 fee otherwise.
  • Order Cancellation: You can request order cancellation within 2 hours of placement before handling begins by calling +1 (202) 243-8484.

4. Billing Merchant Details

Chico's Natural Pet Market

6464 A Lincolnia Rd, Alexandria, VA 22312, United States

+1 (202) 243-8484

support@chicospetmarket.com

Need assistance with your order? Call our support team at +1 (202) 243-8484 or email support@chicospetmarket.com. We are available Monday – Saturday: 9:00 AM – 8:00 PM | Sunday: 10:00 AM – 6:00 PM EST.