Real-Time Shipment & Express Tracking

Order Status Lookup

Enter your order number and billing email address below to track your pet shipment status.

Free Express Shipping

FREE Shipping on all U.S. pet orders.

Fast Dispatch

Processed within 1–3 business days with tracking.

Transit Insurance

100% insured delivery backed by 30-day returns.

All shipments are insured and backed by our 30-Day Easy Return Policy & premium quality guarantee.
Need Assistance? Contact Support →
Need assistance with your order? Call our support team at +1 (202) 243-8484 or email support@chicospetmarket.com. We are available Monday – Saturday: 9:00 AM – 8:00 PM | Sunday: 10:00 AM – 6:00 PM EST.